Leadership training based on emotional intelligence gets to the heart of managements' needs. These are not 'one-size fits all' prescriptive programmes. They build high performance by tapping into and building the natural leadership skills of your people, based on their needs. It's proven to build leadership success through increased personal and group awareness and better self-management.
- Leadership coaching - EQ one-2-one coaching based on EQ testing and analysis
- Team Profiling- Test your team's EQ and develop exactly what they need to thrive
- Engagement training - Designed to motivate and engage - we'll show you exactly how to build synergies across departments and all staff
FREE EQ taster
There's no better way to gain first-hand experience of EQ than through our personal EQ leadership programme and hone your personal leadership skills.
By learning emotional intelligence fundamentals, behaviours and language you'll be in the best position to understand what EQ can do for you and your organisation. If key stakeholders engage in an EQ leadership programme (can mean just a few hours of EQ coaching) before initiating a wider programme the level of commitment to and performance gained through the subsequent EQ programme can be considerably increased.
So If you're looking to bring EQ into your workplace. We may even let you try it first..no obligation.
So let's talk ..
Many other leadership programmes are standard one-size fits all, teaching the same leadership - management skills in the same way to everyone.
Tailored to your needs
The thing is, individuals and teams have very specific and often diverse dynamics and needs. EQ programmes understand and uncover these. The most effective management style for a person or team is the one most natural to them utilising their particular strengths whilst recognising and working with less developed areas. We can also look at the needs of specific roles to clarify the ‘fit’ with the competencies that will perform best in them.
We conduct comprehensive EQ assessments and reviews using top emotional intelligence tool the EQ-i and build coaching and training programmes based on the mix of competencies needed to enhance performance.
We use the latest proven tools and methodology
We design and operate our leadership programmes around the latest in behavioural- emotional and self-management models which include not only emotional intelligence but Neuro-Linguistic Programming (NLP) and Positive Psychology.
Holistic with widespread benefits
Leading-edge training and facilitation
Our consultants and trainers combine many years of consultancy experience and give our clients the best of both worlds – behavioural and EQ experts who also understand key business challenges and imperatives.Our comprehensive training is explained in more detail in 8 reasons to chose our training.
It’s probably easier to spot great leadership than it is to define it. Ask a hundred people what defines a great leader and you’ll hear the same leadership traits over and over...
A great leader can be defined as one who...
has a strong sense of purpose, a strong sense of self, is clear and decisive, a great listener, resilient, open and honest, trustworthy, empathetic, approachable, charismatic, self-confident…
Now compare this list to the qualities of, say, a trusted friend or parent or boss.
What do you notice? They're very similar right? That's because they're the shared qualities we look for in all great 'relationships'.
Great leadership is about getting things done through the power of these 'great relationships'.
Leadership is the art of empowering others through your influence. EQ leadership helps you hone this influence.
EQ skills are at the heart of great leadership. They are the abilities to motivate others, resolve conflict and build strong relationships. 85% of success in leadership roles is directly related to higher levels of EQ as opposed to IQ and/or any technical competency (Research: Daniel Goleman, Harvard Business Review).
Listen to your emotions
Developing your personal leadership is about listening to what makes you special and to what you value. Your emotions are the essential feedback mechanism to understand this. This ability to listen to your emotions enables you to understand and act on them accordingly. It’s your natural compass to sense and to use what is best about you and your opportunities for your best interest so you can navigate life and work more successfully. It develops your ‘innate style’.
Listen to others
Leading others well is about valuing them for what they can contribute. To really do this well we must be able to 'tune-in' to people and their emotions. It’s a simple idea and once you start flexing your EQ muscles, you'll be surprised what you can achieve.
Understanding your emotions and handling them well is at the root of your success.
EQ builds Trust
Building your EQ builds the social and personal skills that build working relationships because it builds self-trust and trust in others.
Trust is at the core of good relationship. It creates certainty in the way people behave and the way they work. If people know what to expect of themselves, their relationships and the environment in which they work – they feel happier, more comfortable. They ‘know the rules’ and this helps people perform and manage better.
The result is you’ll keep your staff for longer, working better.
Give managers and leaders what they need to perform. EQ builds greater self-mastery, improved interpersonal relationships, increased abilities to thrive, adapt and cope.
It enhances tactical skills, sometimes called 'street smarts' as they enable better handling of moment to moment emotions. Below we list some of the other benefits.
Building strategic awareness
- Clarify and build vision and purpose
- Better understanding and communicate key messages
- Gain greater flexibility in approach
Having high EQ enables an expansion of awareness, of self, others and our environment and so helps expand our view
- From the ’moment’ to the ‘future
- From the detail to the big picture
- From your needs to the benefits you can offer others
- From one person’s perspective to an organisational appreciation
This awareness of the ‘bigger picture’ is often the critical component that allows a competent manager to develop into a great leader. Together with improved tactical competencies that help 'in the moment', this is what makes EQ coaching so special.
Building better working relationships
- Improve listening and empathy skills
- Build collaborative working and stakeholder understanding
- Improved conflict-management and negotiation skills
Managing others better
- Build the delegation muscle - minimise micro-managing
- Persuasion and command skills
- Working well with peers and key stakeholders
- Managing, motivating and developing direct reports
- Effective team building
- Mentoring of others
- Managing up
Personal strengths development
- Create powerful focus for self-development and learning
- Work to strengths by developing ‘winning formula’
- Create clearer framework for personal growth
- Greater confidence – on a one-to-one, in groups and in giving presentations
- Higher levels of self-reliance
- Identifying personal constraints and how to overcome them
Getting things done
- Quality and efficiency of decision-making
- Sizing up situations and people
- Better problem-solving
- Ability to absorb and leverage new information
- Being more action-goal oriented
- Greater resilience and enhanced ability to bring it out in others
- Modelling ‘success’ behaviours to ‘know what good looks like’
It's true some leaders can force through short –term performance with low EQ but often the unseen, uncounted costs are far greater than people realize. (See engagement issues section)
In fact 80% of people leave roles because of poor bosses. That’s a lot of wasted investment, recruitment costs, lack of continuity and not to mention the effect on morale and efficiency.
EQ Leadership programmes have positive ROI
What's the price on great leadership? There are two important questions here. How much does it cost to create and what's the price of not creating it?
It’s curious that when times are tough some organisations actually cut back on talent development and leadership. That’s rather like an Olympian letting his coach go just before the Olympics.
Great Leadership costs very little because investing in talent and leadership programmes can return many times the investment and that’s just what we can easily measure or see in the short term.
However poor leadership will cost an organisation dearly and not simply financially.
EQ Programmes vary widely in purpose
Whatever your needs our EQ programmes focus on measuring success.
We're keen to measure success in your terms so you'll see the differences we make. We also show improvements in terms of EQ competencies. Here are three sample EQ studies:
Scenario 1: Executives promoted beyond their level of competence
Many people who succeed in a role (particularly a technical role) are then promoted to more senior positions. Not only do they not have experience or knowledge of the skills they need to succeed in the new role but aren't given any formal leadership training.
In fact all too often the very skills people excelled at to get themselves promoted are not the skills they need to excel in their new role. This is incredibly common and yet rarely addressed effectively.
The EQ approach works exceptionally well here. EQ coaching and workshops help people find their most effective natural style of leadership, build on their strengths and works with their developmental areas. Very quickly they understand their role to a far higher degree, are confident in using winning EQ strategies and behaviours and feel empowered to succeed through knowing what ‘good’ looks like.
Scenario 2: Senior Talent Group
EQ can be used as a competency framework to clearly show benefits and gains in leadership skills. Standardising models of good performance and winning EQ skills can powerfully develop a group of (potential) high performers. Benefits which can be felt in many ways but can also be quantified and compared. Below is a graph of a group of senior civil servants we helped develop and used EQ competencies as part of their 18 month talent management /mentoring programme. Their EQ's rose across the board.
Scenario 3: Building high performing and cohesive teams
Senior management team performance is essential for large organisations to flourish whether running key divisions, departments or ad-hoc projects. However it's all too easy to find that your top talent individuals don't seem to work as well together as they might.
Both Team and Individual development are required to maximise performance
EQ programmes specialise in promoting effective senior team working. EQ analysis can quickly and reliably uncover the existing dynamics and potential improvements of a team. Combined with personal one-2-one EQ coaching this powerfully works as a two-pronged attack on poor management performance. Each prong supporting the other.
And by working with a team using standardised EQ competencies - the team agree and can adhere to what 'good looks like' and can transform the way they deal with each other and their people.
Because the EQ work focuses on both individual and team interactions Team programmes are particularly powerful at bringing sustainable performance and high performing teams.