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Coaching Skills for Managers

Build coaching skills for great communication and relationships

We believe learning coaching techniques should be mandatory and a significant part of any leadership or manager’s toolkit in the workplace.

Such skills encompass how to build powerful rapport, read non verbal communication, actively listen and use powerful questioning techniques to support goal setting and achievement. Our Coaching courses cover these and more.


Coaching skills training benefits

  • Understand how coaching skills build communication and relationships
  • Practice the 3 core coaching skills
  • Understand how they’re central to trust-building and success
  • Build powerful ‘active listening’ skills – for greater awareness and acceptance
  • Learn a range of powerful questioning techniques for a whole range of scenarios
  • Work better and smarter
EQ Works Intro Video

Training details

Essential Skills For Managers

Coaching Skills are Management Skills

The most significant people management skills are the 3 core skills of; building rapport, active listening and questioning techniques. These harness the power of understanding and using language and emotion. These are the foundation of excellent communication and leadership. Training senior managers in coaching skills are therefore one of the most essential skill-sets they’ll need to succeed.

Incredibly many managers recruited or promoted to senior positions, where these skills are essential, have never been taught these.  Senior people often have a reticence around asking for or seeking these out for fear of exposure or feeling unworthy of their role. Organisations need to take control of this by both acknowledging the need for and initiating, such essential training for their most valued people.


Over 80% of staff turnover is due to poor line management.  Staff engagement depends on senior leadership’s ability to understand & show value for their staff.  Middle-management in particular need to align individual people’s needs to the goals of the organisation.  Middle-management’s role above all others seems to demand the highest EQ within an organisation.  Coaching skills help facilitate the alignment of values to goals and create more effective work environments.

Undervalued human skills

As computers replace ever more (in particular manual) roles, there is an increased danger of losing the human touch, becoming more disconnected from what serves people most.  This means there are a greater need and emphasis on understanding how to use technology to serve people and what human qualities and skills are still vital.  For organisations to thrive they increasingly need to improve the way they develop and retain their best people. Coaching skills are a vital component in this process.

Creating Coaching Cultures

Important note

Coaching is a sophisticated set of skills that require practice over time. Facilitating a course over a few days or weeks requires ongoing support and practice depending on the level of proficiency required.  To be really effective, coaching needs to be recognised as more a culture than a set of skills.

Tailoring & duration

Courses range from a 1-day introduction to a 5-day foundation course. We tailor content in line with your needs and goals using our clever little training needs analysis. Ask us for more details.

Please ask about coaching certifications which we can help bring to your organisation.

Next Public Courses

Bring Training In-house

Want to bring programmes in-house?

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Want to leave logistics to us?

We can plan your entire event


We source great venues to choose from in London, around the UK and across Europe.

Corus Hotel, London, UK EQworks Training Venue

Register your interest today


  • Mobile (cell) preferred - please include full country code

What’s special about our training?

  • Proven approach based on EQ skills
  • Based on science not guesswork
  • Can be aligned to role competencies
  • Cater to learning styles and cultures
  • Practical, insightful, educational
  • Highly engaging expert facilitators
  • Flexible and cost effective
  • UK based webinars
  • Workshops anywhere you wish

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