Emotional intelligence

Emotional Intelligence is a set of competencies of personal & social emotional awareness & management, termed EI or EQ.

Emotions communicate experiences, illuminate our awareness & help interpret our world. Emotions drive us to recognise or make changes. Tapping into emotional experiences gives us essential information that keeps us living & working to the best of our abilities & open to opportunities. Emotions move us towards success & fulfilment, yet few of us specifically strengthen our emotional realm. This is a mistake.

Intellectual intelligence (IQ), on the other hand, does none of these things. IQ deals with & tests intellectual abilities, something completely different. IQ tells us little about the value of information or how to best serve us. It’s that simple. Any wonder IQ is not correlated to success or well-being is being replaced by EQ testing as a means to identify & build winning skills.

Emotional Intelligence understanding in 60 seconds

EQworks Intro Video

Emotions are important

What is emotion? “We experience & perceive things through our emotions. Our senses collect the raw data, but emotions help make sense of it. Each emotion has a specific meaning directing us to either recognise or make a change. Emotions have an expressive & behavioural element that helps us & others discern the emotion. Understanding, mastering & applying emotions appropriately brings success & wellbeing”.


Emotions helps us calibrate experiences & move towards needs & away from threats
Decision Making


Emotions working with cognition, provide the meaning behind decision- making
Motivation & appreciation

Motivation & appreciation

Emotions drive us to connect to our values & what’s most important to us
Communication & connection

Communication & connection

Emotions enable us to value & understand others to build relationships
Learning & beliefs

Learning & beliefs

Emotions facilitate automation of thinking & behaviours, saving time & energy allowing us to grow & succeed.
The Good
Being open to emotions

Monitoring emotions gives us precious information about why we feel the way we do or about something or someone.  This helps illuminate where negative experiences or memories may have locked us into unhelpful ways of being or beliefs or shut us down.

Connecting mind & body

Working with our emotions means working with our mind & body. They work together, though historically psychologists & psychiatrists focussed on the mind whilst doctors & surgeons, the body, as if they were not related.  However the mind & body deeply affect each other. Increasingly we realise that holistic approaches are needed to support & develop people more effectively.

TIP: For instance, simply slowing down our voice, our movements, our breathing & lengthening one’s breath, making it deeper, makes us more conscious of ourselves, our surroundings & others. It slows us down & helps facilitate thinking & expressing ourselves more clearly & taking more effective actions.

Testing EQ

If you want to develop the right skills, recruit the best people, perform better, EQ testing can show you the way. Remember personality or IQ tests do not correlate to these, but EQ tests do.

The Bad

For over 100 years IQ was the accepted measure of intelligence. IQ relates to things like verbal reasoning, mathematical ability & memory.  Although an incredibly important set of skills, IQ does not relate to our overall understanding & management of ourselves. It tells us little about context or relationships or the bigger picture because we need to know the value of something to measure & so manage it. And our valuing of things is determined by our feelings, beliefs & values.

True intelligence can be thought of as the balance of thought & emotion, head & heart working together that facilitates our ability to adapt to change. Unsurprisingly organisations increasingly turn to EQ rather than IQ to profile & test for the skills that matter to them, to increase work performance.

The Ugly
Don’t shoot the messenger

It’s true, emotions can get us into trouble, but this is when we don’t acknowledge, understand, express or manage them well. Often children are encouraged to ignore, devalue or suppress emotions or are not supported in working through uncomfortable or complex feelings. We need to be encouraged to connect with & express emotions, appropriately, as hiding from our emotions is counter-productive & unhealthy.  Recent Neuro-science research supports what therapists have said for years (University of California research on Affect labeling) finding that connecting to and expressing, in particular, negative experiences, calms & connects us.

3 Flavours of EQ

Q: What are the components of emotional intelligence?

A: Depending on the model used, EQ components vary slightly model to model. Here are EQ & Social EQ models

Q: What are the models of EQ.

Broadly there are 3 models of EQ as summarised below. They see emotional intelligence from slightly different perspectives & have strong similarities.

The EQ Ability Model The Mayer-Salovey model is described as the ability to perceive, understand, manage & use emotions to facilitate thinking. This is the foundation of the Ability based model. Mayer & Salovey published their seminal work on emotional intelligence in 1995. It has four key areas, to;

  • Perceive emotions
  • Use Emotions
  • Understand Emotions
  • Manage Emotions

The EQ Mixed Model The Daniel Goleman model sees EQ as an assortment of emotional & social competencies that contribute to managerial performance & leadership.  Goleman is very much responsible for bringing EQ into the modern vernacular in his best-selling 1996 book: “Emotional Intelligence: Why it can matter more than IQ.”

His 5 components are stated as;

  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy &
  • Social skills

EQ Trait Model This model was developed by Konstantinos V. Petrides. The most widely taken trait EQ assessment is the EQ-i 2.0 (originally created by Reuven BarOn as the EQ-i in 1995).  BarOn describes Emotional Intelligence as;

“an array of interrelated emotional & social competencies, skills & behaviors that impact intelligent behavior.”

The 5 key domains of the EQ-i 2.0 model are;

  • Self-Perception
  • Self-Expression
  • Inter-Personal Relationships
  • Decision-Making &
  • Stress-Management

The EQ-i 2.0’s 5 categories (composites) each have 3 further detailed sub-composite areas. This is the EQ assessment which EQworks uses to uncover overall EQ abilities. For clarity, through-out this website where we state an EQ test, we refer to either this assessment or the Social EQ assessment, called The A.R.T.

Take the EQ test

Imagine being able to X-ray your Emotional Intelligence components. EQ testing accurately assesses, monitors & builds you & your team’s EQ.

Emotional Intelligence Testing

Leverage the power of testing EQ for recruiting, developing & succeeding.
Testing EQ raises your game in business to;

  • Build essential leadership skills
  • Build engaged teams & leaders
  • Pin-point the skills that matter for roles
  • Identify & develop high performers

Choose one or both depending on your needs

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