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Mind

the conscious and un-conscious working of the brain in which thoughts, emotions and beliefs are evident, processed and analysed

Mirror neurons

The way our minds work to follow or copy others in order to create rapport. Neuro-science is now revealing we have mirror neurons. Emotions are contagious.  There is also a natural reciprocity felt within most people, not all.

Intra-personal

skills, attributes, behaviours relating to how someone feels about others, manages their relationships and social interactions and expresses themselves to others.