by Philip Gimmack | May 14, 2019
is the resultant state or culture that captures employee interest, enthusiasm and action to achieve specific group or organisational aims – allowing employees to work well for an employer. This works through the awareness and development of connecting /aligning... by Philip Gimmack | May 14, 2019
To accurately perceive, understand & appreciate how others feel. To be able to read’ people’s emotions & moods to engage better with them by Philip Gimmack | May 14, 2019
are subjective experiences we sense in our bodies. They occur with specific chemicals (hormones) in our bodies and they have specific behavioural and psychological affects on us. An emotion is our body’s way of telling us something is perceived to have changed... by Philip Gimmack | May 14, 2019
To accurately perceive, understand and discern between your emotions by Philip Gimmack | May 14, 2019
This is the action of being fully engaged, present and attentive to what someone is saying. To not simply listen to the words but the totality of meaning including context. It requires being non-judgemental and open, to show the person that you are truly listening and...
